Responsible Gaming
Our Commitment to Safe Gaming
Gambling Should Be Entertainment
Online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and set strict limits on what you spend.
Age Verification
You must be 18 years of age or older to access and use online casino services in Aotearoa New Zealand. We strictly enforce age verification and prohibit access to anyone under the legal gambling age. By using paintersalbany.co.nz, you confirm you are of legal age in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money intended for bills, rent, food, or other essential expenses
- Hiding or lying about the amount of time or money spent gambling
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Borrowing money to gamble or to pay off gambling debts
- Neglecting family, friends, work, or study due to gambling
- Gambling longer or with larger amounts than originally planned
- Unable to stop or control gambling despite wanting to
- Using gambling to escape problems, stress, or difficult emotions
- Experiencing relationship or employment problems because of gambling
Self-Help Tools & Safeguards
Most online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Restrict the maximum you're willing to lose
- Reality Checks: Regular reminders of how long you've been playing and money spent
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gambling for a longer period
We encourage you to use these tools to maintain healthy gaming habits.
Support & Help Services
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (Aotearoa New Zealand)
Free, confidential support and counselling services
Phone: 0800 664 262
Website: www.pgf.nz - Gambling Helpline Aotearoa
24/7 free, anonymous support
Phone: 0800 654 655
International Support Services
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
Take Action Today
If you think you or someone close to you may have a gambling problem, please reach out for help. There is no shame in seeking support—it's a sign of strength. Contact one of the services listed above, speak to a trusted friend or family member, or consult with your healthcare provider.
Your wellbeing is more important than any game.